Guadalupe Marquez
Commerce City,CO
Summary
I am a very reliable, friendly person who is highly energetic, outgoing, and detail-oriented. I handle multiple responsibilities simultaneously while providing exceptional customer service, who quickly learns and masters new concepts and skills.
Passionate about helping others, aswell as always loves interacting with people
Overview
16
16
years of professional experience
Work History
Office Assistant
The Painters Brush LLC
Commerce City , CO
06.2016 - Current
- Manage all paperwork coming and going
- Respond to emails
- Answer to requests from property managements.
- Maintained filing system for client records and company documents.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- works with quickbooks
- Invoicing, estimates and Receiving Payments
Cashier
Dicks sporting goods
Glendale, Colorado
02.2015 - 11.2016
- Processed cash and credit transactions accurately and efficiently.
- Maintained cleanliness of checkout area to ensure a pleasant shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise.
- Handled returns and exchanges following company policies diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier/ Sales Associate
World Market Cost Plus
Glendale, CO
03.2014 - 12.2015
- Handled cash and credit transactions with accuracy and integrity.
- Assisted customers in locating products and answering inquiries promptly.
- Maintained cleanliness and organization of checkout area and store displays.
- Managed inventory by restocking shelves and monitoring product levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier /Wine Sales Associate
Kaune's Neighborhood Market
Santa fe , NM
01.2013 - 05.2014
- Managed cash register operations efficiently during busy retail hours.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided a unique selection of wine and spirits for any occasion.
- Giving some great recommendations and Taste on wine tasting events.
Spa Receptionist
Wopi'n Spa at Buffalo Thunder Resort
Santa fe , NM
09.2009 - 11.2012
- Managed scheduling and booking for spa treatments and services efficiently.
- Handled phone inquiries, providing information about services and promotions available.
- Greeted guests warmly and provided exceptional customer service at all times.
- Processed payments and maintained accurate records of transactions daily.
- Maintained cleanliness and organization of reception area and waiting room regularly.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Education
GED -
Charter 27 High School
Santa Fe, NM05-2009
Skills
- Front office management
- Client interaction
- Performance improvement
- Verbal and written communication
- Excellent customer service
- Business administration
- QuickBooks
- Multi-tasker professional appearance
- computer proficient
- Some wine experience
- Perfect attendance record
- Very approachable and outgoing
- Bilingual Spanish/English
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Office Assistant
The Painters Brush LLC
06.2016 - Current
Cashier
Dicks sporting goods
02.2015 - 11.2016
Cashier/ Sales Associate
World Market Cost Plus
03.2014 - 12.2015
Cashier /Wine Sales Associate
Kaune's Neighborhood Market
01.2013 - 05.2014
Spa Receptionist
Wopi'n Spa at Buffalo Thunder Resort
09.2009 - 11.2012
GED -
Charter 27 High School
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