Gudrun Receniello
Punta Gorda,FL
Summary
Accomplished leader with a proven track record at The Home Depot, enhancing team productivity and customer satisfaction. Expert in store operations and team management, I excel in employee engagement and effective communication. Successfully managed disaster response efforts and drove significant sales increases through strategic promotions and visual merchandising.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Specialty Assistant Store Manager
The Home Depot
Cape Coral, FL
04.2023 - Current
- Managed Specialty & Pro Teams, created an all inclusive environment, increasing the productivity of the teams, planning future pipeline
- Coordinated special events and promotions to drive a selling culture in the store, ultimately increasing sales revenue.
- Oversaw visual merchandising efforts, creating attractive product displays that drew customer attention and boosted sales.
- Enhanced customer satisfaction by effectively addressing and resolving escalated issues.
- Managed disaster response after Hurricane Ian throughout the store and supported various disaster response teams, partnering with Home Depot resources
Operations Assistant Store Manager
The Home Depot
Fort Myers, FL
04.2021 - 04.2023
- Managed day-to-day department operations with effective workflow coordination.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Collaborated with other departments to foster smooth operation of daily processes.
- Increased customer service success rates by quickly resolving issues.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Assistant Store Manager
The Home Depot
Sterling Heights, MI
10.2016 - 04.2021
-Promoted to Assistant Store Manager in October 2016
-Various roles within position: Specialty Assistant Store
Manager and Operations Assistant Store Manager
-Driving Customer Service throughout store
-Driving In-Stock throughout store
-Driving Productivity throughout store
-Developing successful teams by coaching, teaching and
training associates
-Driving a safe environment throughout store
-Presenter in EDP and STAR development programs
-Mentor in EDP program
-ASM EDP program graduate
Financial Analyst
Siemens AG
Germany
09.1982 - 09.2000
-Financial analyst at multiple locations in various
programs: Automation Training Center, Regional Office
of Automation Systems, Regional Wholesale Center
Installation Systems
-Monitoring daily operational inventories
-Overseeing annual inventories throughout region
-Monitoring operations costs in projects
-Briefings to Project Manager with financial updates
Education
Associate of Science - Vertriebskaufmann (Business Administration)
Kaufmaennische Berufsschule
Stuttgart, Germany08-1993
Skills
- Store operations
- Team Management
- Task Delegation
- Employee Engagement
- Customer Service and Engagement
- Relationship Building
- Professional and Courteous
- Effective Communication
- Problem-solving abilities
Certification
-Franklin Covey FOCUS
-Franklin Covey 7 Habits of Highly Effective People
-Dept. of the Army Alcohol & Substance Abuse
Prevention, Suicide Prevention and Sexual Harassment
Prevention
-Department of Defense Security Clearance
-Completed R47 MAPM Development Program
Languages
German
Native or Bilingual
Timeline
Specialty Assistant Store Manager
The Home Depot
04.2023 - Current
Operations Assistant Store Manager
The Home Depot
04.2021 - 04.2023
Assistant Store Manager
The Home Depot
10.2016 - 04.2021
Financial Analyst
Siemens AG
09.1982 - 09.2000
Associate of Science - Vertriebskaufmann (Business Administration)
Kaufmaennische Berufsschule