Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gudrun Receniello

Punta Gorda,FL

Summary

Accomplished leader with a proven track record at The Home Depot, enhancing team productivity and customer satisfaction. Expert in store operations and team management, I excel in employee engagement and effective communication. Successfully managed disaster response efforts and drove significant sales increases through strategic promotions and visual merchandising.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Specialty Assistant Store Manager

The Home Depot
04.2023 - Current
  • Managed Specialty & Pro Teams, created an all inclusive environment, increasing the productivity of the teams, planning future pipeline
  • Coordinated special events and promotions to drive a selling culture in the store, ultimately increasing sales revenue.
  • Oversaw visual merchandising efforts, creating attractive product displays that drew customer attention and boosted sales.
  • Enhanced customer satisfaction by effectively addressing and resolving escalated issues.
  • Managed disaster response after Hurricane Ian throughout the store and supported various disaster response teams, partnering with Home Depot resources

Operations Assistant Store Manager

The Home Depot
04.2021 - 04.2023
  • Managed day-to-day department operations with effective workflow coordination.
  • Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Increased customer service success rates by quickly resolving issues.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Assistant Store Manager

The Home Depot
10.2016 - 04.2021

-Promoted to Assistant Store Manager in October 2016

-Various roles within position: Specialty Assistant Store

Manager and Operations Assistant Store Manager

-Driving Customer Service throughout store

-Driving In-Stock throughout store

-Driving Productivity throughout store

-Developing successful teams by coaching, teaching and

training associates

-Driving a safe environment throughout store

-Presenter in EDP and STAR development programs

-Mentor in EDP program

-ASM EDP program graduate

Financial Analyst

Siemens AG
09.1982 - 09.2000

-Financial analyst at multiple locations in various

programs: Automation Training Center, Regional Office

of Automation Systems, Regional Wholesale Center

Installation Systems

-Monitoring daily operational inventories

-Overseeing annual inventories throughout region

-Monitoring operations costs in projects

-Briefings to Project Manager with financial updates


Education

Associate of Science - Vertriebskaufmann (Business Administration)

Kaufmaennische Berufsschule
Stuttgart, Germany
08-1993

Skills

  • Store operations
  • Team Management
  • Task Delegation
  • Employee Engagement
  • Customer Service and Engagement
  • Relationship Building
  • Professional and Courteous
  • Effective Communication
  • Problem-solving abilities

Certification

-Franklin Covey FOCUS

-Franklin Covey 7 Habits of Highly Effective People

-Dept. of the Army Alcohol & Substance Abuse

Prevention, Suicide Prevention and Sexual Harassment

Prevention

-Department of Defense Security Clearance

-Completed R47 MAPM Development Program

Languages

German
Native or Bilingual

Timeline

Specialty Assistant Store Manager

The Home Depot
04.2023 - Current

Operations Assistant Store Manager

The Home Depot
04.2021 - 04.2023

Assistant Store Manager

The Home Depot
10.2016 - 04.2021

Financial Analyst

Siemens AG
09.1982 - 09.2000

Associate of Science - Vertriebskaufmann (Business Administration)

Kaufmaennische Berufsschule
Gudrun Receniello