Gurkirat Singh
Fresno,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Cashier Manager
Baskin Robbins Franchisee
03.2019 - Current
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
Education
Associate of Arts - Physical Education
Fresno City College
Fresno, CA05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem Resolution
- Good Judgment
- Interpersonal Relations
- Negotiation
- Cash Register Operation
- Time Management
- Attention to Detail
- Mentoring and Coaching
- Time tracking
- Safety Procedures
Languages
Punjabi
Native or Bilingual
Spanish
Limited Working
Urdu
Professional Working
Timeline
Cashier Manager
Baskin Robbins Franchisee
03.2019 - Current
Associate of Arts - Physical Education
Fresno City College
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