Gustavo Ibarra
Aurora,IL
Summary
Dynamic and dedicated professional with experience at Xurro Factory, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order handling and clear communication. Skilled in cash handling and maintaining a clean environment, consistently delivering quality service while managing multiple tasks effectively.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Xurro Factory
10.2024 - Current
- Worked front counter.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
No Degree -
East Aurora Highschool
Aurora, ILSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Safe food handling
- Flexible schedule
- Basic math
Certification
- Certified food handler - May 9, 2025
- Certified in first aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Xurro Factory
10.2024 - Current
No Degree -
East Aurora Highschool
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