Gwendela Laxey
Killeen,TX
Summary
Customer-centered individual, with a strong background in interpersonal skills, customer service and customer satisfaction, looking for remote full-time employment. Available weekends, as well. Strong work ethics, a passion for learning and helping, team worker, multi-tasker, High Honor's Graduate, detail oriented.
Overview
20
20
years of professional experience
Work History
Small Business Owner
Entrepreneur
Killeen, TX
06.2023 - 04.2025
- Daily operations of small business, financial management, customer service and satisfaction, customer resolution.
- Inventory count, maintained well-stocked inventory, shipping/receiving. Set goals and met them.
- Market Research, Data Analytic tracking, daily monitoring to stay competitive in sales.
Full-time Parent
Full-time Parent
Killeen, TX
08.2007 - 05.2023
- Time management and quick adaptability when needed.
- Handled conflict and resolution, multi-tasking.
- Communication skills, proof-reader, active listening, responsiveness.
- Public speaking, organization, punctuality, integrity.
- Teamwork, decision making, creativity.
Delivery Driver/Employee Trainer
Dominos's Pizza
Harker Heights, TX
04.2005 - 08.2007
- Delivered pizza to customers, handled money and credit card transactions, customer orders and satisfaction.
- Made the pizzas and cooked the food, handled orders coming out of the oven, food prep. Answered multiple phone lines at once.
- Trained new inside employees and drivers, filled in as Shift Leader when needed.
Education
Diploma - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL09-2016
Skills
- Customer service
- Inventory management
- Conflict resolution
- Time management
- Employee training
- Team collaboration
- Market research
- Excellent communication
- Customer support
- Multitasking capacity
- Problem solving
- Payment collection
Accomplishments
- Graduated with Academic Achievements and High Honor's from Ultimate Medical Academy
Timeline
Small Business Owner
Entrepreneur
06.2023 - 04.2025
Full-time Parent
Full-time Parent
08.2007 - 05.2023
Delivery Driver/Employee Trainer
Dominos's Pizza
04.2005 - 08.2007
Diploma - Medical Billing And Coding
Ultimate Medical Academy