Hafiz Ahmadi
Denver,IA
Summary
Accomplished professional with a proven track record at Gate Gourmet, adept in dispatch software and excelling in high-stress management. Demonstrated expertise in driving operational efficiency, enhancing team performance through training, and fostering robust relationships. Skilled in data entry and mentoring, consistently achieving safe driving records and surpassing customer satisfaction goals.
Overview
6
6
years of professional experience
Work History
Dispatcher
Gate Gourmet
2023.06 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of (80) fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Recorded flight status changes on aircraft schedule log and verified management's and drivers
- coverage for all flights.
Driver Trainer
Gate Gourmet
2022.06 - 2023.06
- Identified driver training needs to make recommendations to manager.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Store Manager
Kabul Afghanistan
2019.02 - 2021.08
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
Education
High School Diploma -
Pegah Private High School
Kabul Afghanistan 08.2021
Skills
Data Entry
Dispatch software
Dispatching procedures
Driving Experience on the ramp
Managing Employee
Training and mentoring
Timeline
Dispatcher
Gate Gourmet
2023.06 - Current
Driver Trainer
Gate Gourmet
2022.06 - 2023.06
Store Manager
Kabul Afghanistan
2019.02 - 2021.08
High School Diploma -
Pegah Private High School
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