Summary
Overview
Work History
Education
Skills
Timeline
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Haidy Guillen

San Marcos,CA

Summary

Reliable and outgoing student with strong communication and multitasking skills seeking a part-time position in customer service or cashiering. Known for providing friendly and efficient service, handling transactions accurately, and maintaining a positive attitude under pressure. Eager to contribute to a fast-paced team environment while building professional experience and supporting company goals.

Overview

2
2
years of professional experience

Work History

Crew Member

Never Better Frozen Yogurt
06.2023 - 08.2025
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of work area, ensuring compliance with health and safety standards.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Prepared and served frozen yogurt products, adhering to company recipes and presentation guidelines.
  • Engaged customers, providing recommendations to enhance their experience and drive sales.
  • Collaborated with team members to streamline workflows and improve service speed during busy shifts.
  • Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and loyalty.
  • Worked front counter, back storage and other areas.
  • Took orders, prepared orders on platforms such as DoorDash and Grubhub.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Bachelor of Science - Biotechnology

California State University, San Marcos
San Marcos, CA
12.2027

High School Diploma -

Orange Vista High School
Perris, CA
06.2025

Associate of Arts - Communications, Media And Languages

Moreno Valley Community College
Moreno Valley, CA
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Clear communication
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Flexible schedule

Timeline

Crew Member

Never Better Frozen Yogurt
06.2023 - 08.2025

Bachelor of Science - Biotechnology

California State University, San Marcos

High School Diploma -

Orange Vista High School

Associate of Arts - Communications, Media And Languages

Moreno Valley Community College

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