Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hailey Andrews

Houston,TX

Summary

Dedicated and passionate educator with extensive knowledge in teaching and updating instructional methods. Committed to mentoring students to boost engagement and overall success. Outgoing, friendly, and highly attentive to detail.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Nu Dentistry
Houston, TX
09.2023 - Current
  • Maintained up-to-date knowledge of company's products, services and promotions.
  • Identified customer needs by asking probing questions and actively listening to responses.
  • Managed customer accounts, including updating account information as needed.
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.

Middle School ELA Teacher

High School Ahead Academy
Houston, TX
08.2022 - 05.2023
  • Monitored student progress in areas such as social skills, communication, self-help, academic performance and daily living skills.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.

After-School Tutor

Bruce Elementary School
Houston, TX
01.2022 - 05.2022
  • Adapted teaching methods based on individual student needs.
  • Conducted assessments of student performance and progress.
  • Developed lesson plans and activities to engage children in learning.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.

Education

Some College (No Degree) - Elementary Education

Grambling State University
Grambling, LA

Skills

  • Appointment confirmation
  • Correspondence typing
  • Work prioritization
  • Sensitive information handling
  • Phone etiquette
  • Appointment scheduling
  • Multi-line telephone systems

Affiliations

  • Houston, Texas Inc. – Goodfellas active member dedicated to giving back to the community through initiatives such as feeding the homeless, supporting locally-owned Black businesses, and donating to charity. Engaged in team gatherings that foster a family-oriented environment and promote unity. Committed to making a positive impact on the community through consistent volunteer work and outreach.

Timeline

Front Desk Receptionist

Nu Dentistry
09.2023 - Current

Middle School ELA Teacher

High School Ahead Academy
08.2022 - 05.2023

After-School Tutor

Bruce Elementary School
01.2022 - 05.2022

Some College (No Degree) - Elementary Education

Grambling State University

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Hailey Andrews