Summary
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Hailey Cassela

Rapid City,SD

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Work History

Crew Member

Sonic
Rapid City, SD
06.2024 - 08.2024
  • Executed cashier responsibilities encompassing order placement, payment reception, and change dispersion.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.

Education

High School Diploma -

Stevens High School
Rapid City, SD
05-2026

Skills

  • Customer Service
  • Cleaning
  • Order Management
  • Drive-Thru Operations
  • Beverage Preparation
  • Team Contributions
  • Supplies Monitoring and Restocking
  • Time Management
  • Cash Handling
  • Safe Food Handling
  • Food Running
  • Inventory Restocking
  • Machine Operations
  • Taking Orders

Affiliations

  • gaming
  • volleyball
  • church
  • spend time with family

Accomplishments

  • volleyball

Languages

English
Limited

References

References available upon request.

Timeline

Crew Member

Sonic
06.2024 - 08.2024

High School Diploma -

Stevens High School
Hailey Cassela