Hailey Hernandez
Dallas Trinity FC
Denton
6
years of professional experience
A creative professional with a robust background in content creation, bringing a blend of strategic thinking and artistic flair. Adept at crafting engaging content that drives audience engagement and supports marketing objectives. Known for strong team collaboration, adaptability, and delivering high-quality results under tight deadlines.
Work History
Retail Sales Associate
8 Months- Assisted customers with product selection and inquiries.
- Maintained organized displays and stocked merchandise efficiently.
- Collaborated with team members to enhance customer service experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Social Media Content Creator
9 Months- Created engaging social media posts for various platforms to boost user interaction.
- Edited and optimized multimedia content for maximum reach and engagement on channels.
- Scheduled posts using social media management tools to ensure consistent online presence.
- Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
Retail Sales Associate
3 Months- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
- Educated customers on product features and benefits.
- Collaborated with team members to identify and implement improvements in store operations.
- Stocked shelves and ensured product availability for shoppers.
- Greeted customers and assisted in locating requested items, contributing to increased customer satisfaction and retention.
Server
1 Year 1 Month- Delivered excellent customer service to promote customer satisfaction.
- Delivered food and beverages promptly to tables.
- Took accurate food and drink orders from customers.
- Resolved customer inquiries and concerns to foster positive dining atmosphere.
- Maintained cleanliness of dining area and kitchen to enhance customer experience.
Education
BBA - Advertising
- GPA 3.4
- Awarded Scholar for Emerald Eagles Scholarship
- Member of Zeta Tau Alpha 2025-Current
Skills
Retail sales
Customer service
Visual merchandising
Digital marketing
Social media strategy
Content creation
Time management
Teamwork and collaboration
Problem-solving
Timeline
Retail Sales Associate
Dallas Trinity FC
12.2025 - CurrentRead More
Social Media Content Creator
Chegg.com
08.2024 - 05.2025Read More
Retail Sales Associate
Fern In The Wild
09.2023 - 12.2023Read More
Server
Hwy 55 Burgers Shakes & Fries
07.2020 - 08.2021Read More
University of North Texas
BBA from Advertising
Read More