Hailey Renteria
Mansfield,TX
Summary
Dynamic Surgical Coordinator at Texas Eye Physicians PA with strong communication skills and expertise in electronic health records management. Successfully optimized surgical schedules, enhancing patient flow and team collaboration. Proven ability to reduce claim denials through meticulous insurance verification, ensuring timely reimbursements and maintaining operational efficiency.
Overview
14
14
years of professional experience
Work History
Surgical Coordinator
Texas Eye Physicians PA
06.2019 - Current
- Coordinated surgical schedules to optimize operating room utilization and improve patient flow.
- Managed patient documentation, ensuring accuracy and compliance with healthcare regulations.
- Collaborated with surgical teams to streamline pre-operative processes and enhance team communication.
- Scheduled appointments and follow-up visits, ensuring timely care for patients post-surgery.
- Organized patient education materials, enhancing understanding of pre- and post-operative care instructions.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
Office Manager
Texas Eye Physicians PA
08.2014 - Current
- Assisted in managing office supplies and inventory levels to ensure operational efficiency.
- Supported scheduling and coordination of meetings, enhancing team collaboration.
- Maintained organized filing systems for documents and records, improving accessibility.
- Processed incoming communications, directing inquiries to appropriate personnel promptly.
- Facilitated onboarding processes for new employees by preparing necessary documentation and resources.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Referral Coordinator
Texas Eye Physicians PA
08.2012 - Current
- Coordinated patient referrals to ensure timely access to specialized eye care services.
- Managed communication between patients and healthcare providers to streamline appointment scheduling.
- Maintained accurate and up-to-date patient records in electronic health record systems.
- Assisted in the development of referral processes to enhance operational efficiency.
Medical Biller and Coder
Texas Eye Physicians PA
08.2011 - Current
- Processed medical claims using ICD-10 and CPT coding systems to ensure accurate billing.
- Reviewed patient records for completeness and compliance with healthcare regulations.
- Collaborated with healthcare providers to resolve discrepancies and ensure timely reimbursements.
- Managed electronic health records (EHR) systems to maintain accurate patient information.
- Maintained up-to-date knowledge of insurance guidelines and coding standards.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Played a pivotal role in maintaining positive cash flow within the organization by ensuring timely submission of clean claims and diligent follow-ups on outstanding payments.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
Education
Tarrant County College
Hurst, TXHigh School Diploma -
Lamar High School
Arlington, TX2009
Skills
- Strong communication skills
- Insurance verification
- Professionalism and confidentiality
- Patient coordination
- Electronic health records management
- Obtaining authorizations
- Problem-solving
- Computer proficiency
- Time management
- CPT coding
Work Type
Full TimeWork Location
RemoteTimeline
Surgical Coordinator
Texas Eye Physicians PA
06.2019 - Current
Office Manager
Texas Eye Physicians PA
08.2014 - Current
Referral Coordinator
Texas Eye Physicians PA
08.2012 - Current
Medical Biller and Coder
Texas Eye Physicians PA
08.2011 - Current
Tarrant County College
High School Diploma -
Lamar High School
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