Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Hailey D. Hill

Bartlesville,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

Hilton Garden Inn Hotel
07.2020 - 09.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Generated accounting and financial reports, charts and forecasts.
  • Oversaw multifaceted accounting operations encompassing payroll, AP/AR and tax submittals.
  • Entered purchase orders, invoices and payments into company accounting system.

Assistant General Manager

Hilton Garden Inn Hotel
05.2017 - 07.2020
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Implemented staff training programs that improved service quality and increased customer loyalty.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Collaborated with General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Assisted in recruitment, hiring, and on-boarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.

Events & Development

Price Tower Arts Center
04.2014 - 03.2017
  • Enhanced brand visibility by executing strategic event marketing initiatives.
  • Developed compelling event concepts, resulting in increased attendee engagement and satisfaction.
  • Supported creation of high-impact promotional materials for successful event marketing campaigns.
  • Collaborated with cross-functional teams to ensure seamless event execution and optimal results.
  • Established strong relationships with vendors and partners, ensuring timely delivery of services and materials for events.
  • Coordinated logistics for multiple events simultaneously, maintaining attention to detail and timeliness.
  • Contributed creative ideas during brainstorming sessions to develop innovative event themes that resonated with target audiences.
  • Utilized specialized software to capture and process data.

Education

Bachelor of Science - Business Administration - Finance Emphasis

Oklahoma Wesleyan University
Bartlesville, OK
05.2019

Skills

  • P&L Management
  • Customer Relationship Management
  • Training and Development
  • Budget Development
  • Operations Oversight
  • Advertising and marketing
  • Problem Resolution
  • Brand Standards Compliance
  • Payroll and Benefits Administration
  • Account Reconciliation Processes

Certification

  • CPR - American Red Cross
  • Management Development Hilton Certification
  • Certified Hotel General Manager - CHGM
  • Microsoft Excel Certification

Affiliations

  • Sherri Wilt - Bartlesville Regional Chamber President - Client - Swilt@bartlesville.com
  • Quentin Barnhart - Phillips 66 Global Refining IT Manager - Professional Mentor - Quentin.e.barnhart@p66.com
  • Lisa Cary - Bartlesville Regional United Way President & CEO - Client - (918) 336-1044
  • Tiffany Smith - Hospitality Sector - Predecessor - (918) 520-0320

Timeline

General Manager

Hilton Garden Inn Hotel
07.2020 - 09.2023

Assistant General Manager

Hilton Garden Inn Hotel
05.2017 - 07.2020

Events & Development

Price Tower Arts Center
04.2014 - 03.2017

Bachelor of Science - Business Administration - Finance Emphasis

Oklahoma Wesleyan University

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Hailey D. Hill