Haley Cookson
Winthrop,ME
Summary
Proactive and customer-focused, excelled at McDonald's by enhancing customer satisfaction and streamlining order processes. Demonstrated exceptional teamwork and multitasking skills, significantly improving service efficiency. Expert in cash handling and maintaining cleanliness, I trained new staff, ensuring high standards of safety and service were upheld.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
05.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
High School Diploma - Diploma
Gardiner Area Highschool
Gardiner, ME06.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Customer engagement
- Cleaning and sanitizing
- Integrity and honesty
- Safety awareness
- Basic math
- Safety
- Valid Driver's license
- Order management
- Menu memorization
- Salesmanship
Timeline
Crew Member
McDonald's
05.2021 - Current
High School Diploma - Diploma
Gardiner Area Highschool
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