Haley Hunsucker
Rockwell,NC
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in [Software]. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team.
Overview
4
4
years of professional experience
Work History
Patient Service Specialist
Atrium Health
02.2022 - Current
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
- Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
- Increased patient loyalty through timely follow-up calls and addressing inquiries or concerns.
- Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Streamlined insurance verification processes for faster resolution of billing issues, resulting in increased revenue collection.
Lower School Teacher
North Hills Christian School
08.2019 - 03.2021
- Developed strong relationships with students and their families, fostering a supportive learning environment.
- Implemented differentiated instruction strategies to accommodate diverse learning styles in the classroom.
- Enhanced student engagement by incorporating hands-on activities and group projects into daily lessons.
- Collaborated with colleagues to develop interdisciplinary lesson plans, ensuring a well-rounded education for students.
- Promoted a positive classroom culture that encouraged respect, responsibility, and active participation from all students.
Education
High School Diploma -
East Rowan High School
Salisbury, NC12.2019
Skills
- Active Listening
- Office Equipment Operation
- Empathy and Compassion
- Team Collaboration
Timeline
Patient Service Specialist
Atrium Health
02.2022 - Current
Lower School Teacher
North Hills Christian School
08.2019 - 03.2021
High School Diploma -
East Rowan High School
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