Haley Jacobs
Rome
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Northwest Georgia Dermatology
Rome
08.2021 - Current
- I assist with triaging and rooming patients, obtain prior medical history, dictation for providers, scheduling, prior authorizations and appeals, drawing blood, working with specialized equipment such as lasers or assisting with in office surgical procedures, give SQ and IM injections as well as intralesional injections, answer phones and faxes, refill requests, and more!
Administrative Assistant
THE SPEECH CLINIC
Waycross
11.2020 - 03.2021
- I was the front office/check in. Scheduling, answering phones, checking authorizations, including commercial, Medicare and Medicaid, obtaining authorizations, and assisting providers with their schedules.
Clinical Manager
WARE EXPRESS CARE
Waycross
06.2018 - 12.2018
- Triaging and rooming patients, administering oral, SQ, and IM medications, dictating notes for providers, scheduling, assisting with procedures such as joint injections, I&D, staples and stitches, toenail removals, etc. removal of stitches and stables. Urine and blood collection, DOT physicals, COVID, flu and strep swabs.
Licensed Practical Nurse HEM/ONC
MAYO CLINIC HEALTH SYSTEMS
Douglas
07.2015 - 02.2016
- Triaging patients, obtaining vitals, blood draws including port access and extremely hard sticks, administration of IV fluids and IV medications, IV starts, dictation, prior authorization and appeals, medication refills and authorizations, check in and check out, answering phones, return patient phone calls.
Licensed Practical Nurse Medication Nurse
UNISON BEHAVIOR HEALTH
Waycross
08.2014 - 07.2015
- Medication administration including oral and IM injections, collection from pharmacy, handling controlled medication, assist in treatment team, transcribe medication orders, EMR charting, answer phones, assisting patient in crisis (Lock down unit).
Education
A.S. - Allied Health
WAYCROSS COLLEGE
Waycross, GADiploma in Practical Nursing -
OKEFENOKEE TECHNICAL COLLEGE
Waycross, GASkills
- Transcription
- Experience Administering Injections
- Patient Care
- Computer operation
- Vital Signs
- Administrative experience
- Phlebotomy
- Venipuncture
- Filing
- Medical Office Experience
- Communication skills
- Medication Administration
- Blood collection
- EMR documentation
- Patient triage
- Prior authorizations
- Scheduling appointments
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Compassionate
- Calm and level-headed under duress
- Completing insurance forms
- Medical procedures
- Preparing specimens and samples
References
References available upon request.
Timeline
Medical Assistant
Northwest Georgia Dermatology
08.2021 - Current
Administrative Assistant
THE SPEECH CLINIC
11.2020 - 03.2021
Clinical Manager
WARE EXPRESS CARE
06.2018 - 12.2018
Licensed Practical Nurse HEM/ONC
MAYO CLINIC HEALTH SYSTEMS
07.2015 - 02.2016
Licensed Practical Nurse Medication Nurse
UNISON BEHAVIOR HEALTH
08.2014 - 07.2015
A.S. - Allied Health
WAYCROSS COLLEGE
Diploma in Practical Nursing -
OKEFENOKEE TECHNICAL COLLEGE