Summary
Overview
Work History
Education
Skills
Timeline
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Haley Johnson

Inez,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
12.2022 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Tracked receipts, employee hours, and inventory movements.
  • Excelled in every store position and regularly backed up front-line staff
  • Cooperated with coworkers to improve customer experience and manage storefront
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities

Service Crew Member

McDonald's
10.2020 - 12.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Kept all prep areas clean by sweeping, mopping and washing down counters
  • Kept customers and crew areas organized

Education

High School Diploma -

Johnson Central High School
Paintsville, KY
05.2022

Skills

  • Strong Work Ethic
  • Customer Service
  • Relationship Building
  • Verbal and Written Communication
  • Customer/Client Relations

Timeline

Shift Manager

McDonald's
12.2022 - Current

Service Crew Member

McDonald's
10.2020 - 12.2022

High School Diploma -

Johnson Central High School

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Haley Johnson