Haley Murray
Schenectady,NY
Summary
Analytical and organized professional with a strong background in operational management. Skilled in data and resource management, ensuring compliance with standard operating procedures while enhancing communication and workflow efficiency.
Overview
8
8
years of professional experience
Work History
Patient Support Specialist
Community Care Physicians
Delmar, New York
05.2022 - Current
- Utilize insurance and company databases to clarify insurance and office policies to patients through face-to-face meetings, phone calls, and email communications.
- Manage providers' schedules to optimize office workflow and efficiency.
- Handle and maintain confidential medical records, account inquiries, and incoming referrals and requests.
Assistant Manager
Earthbound Trading Company
Albany, New York
02.2021 - 07.2022
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
Assistant Manager
Olympia Sports Inc.
Rensselaer, New York
11.2017 - 12.2020
- Assisted in training new staff on company policies and customer service standards.
- Managed inventory levels, ensuring timely restocking of merchandise on the sales floor.
- Maintained up-to-date knowledge of company products and services in order to answer customer questions.
Education
Associate of Applied Science - Biology
Hudson Valley Community College
Troy, New York, NY12-2022
Bachelor of Arts - Business Administration
Hudson Valley Community College
Troy, New York, NYSkills
- Attention to detail
- Clear and effective communication
- Data and resource management
- Analytical thinking
- Standard operating procedures
- Policy implementation
Timeline
Patient Support Specialist
Community Care Physicians
05.2022 - Current
Assistant Manager
Earthbound Trading Company
02.2021 - 07.2022
Assistant Manager
Olympia Sports Inc.
11.2017 - 12.2020
Associate of Applied Science - Biology
Hudson Valley Community College
Bachelor of Arts - Business Administration
Hudson Valley Community College