Haley Rice
Warren,MI
Summary
Dynamic professional with expertise in customer service and team collaboration, honed at McDonald’s. Proven ability to enhance operational efficiency and maintain high standards in fast-paced environments. Skilled in kitchen equipment operation, workflow development and customer satisfaction rate. Adept at problem resolution and interactive communication, ensuring seamless service delivery.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Warren, MI
12.2023 - 10.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction with orders.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain smooth operations during peak hours.
- Assisted in training new crew members on food preparation and service protocols.
- Handled cash transactions accurately while providing friendly service at the register.
- Implemented clean-up procedures at end of shifts, ensuring cleanliness of work areas and equipment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Commercial Cleaner
Corner To Corner
Lexington, KY
01.2023 - 10.2023
- Operated cleaning equipment to maintain cleanliness in commercial spaces.
- Conducted thorough inspections to ensure compliance with health and safety standards.
- Collaborated with team members to develop efficient cleaning schedules and workflows.
- Trained new staff on proper cleaning techniques and equipment usage.
- Responded promptly to client requests and feedback to improve service quality.
- Developed standard operating procedures for cleaning tasks, enhancing overall efficiency.
Education
High School Diploma -
Michigan Virtual Charter Academy
Grand Rapids, MISkills
- Customer service
- Kitchen equipment operation
- Sanitation standards compliance
- Team collaboration
- Order taking
- Multitasking efficiency
- Workflow development
- Time management skills
- Problem resolution techniques
- Quality assurance measures
- Fast-paced environment adaptability
- Teamwork and collaboration
Timeline
Crew Member
McDonald’s
12.2023 - 10.2025
Commercial Cleaner
Corner To Corner
01.2023 - 10.2023
High School Diploma -
Michigan Virtual Charter Academy