Haley Swann
Spring Hill,FL
Summary
I have accumulated a professional and proven track record at Hardees Restaurant, while excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and multitasking. Skilled in safe food handling and inventory management, consistently promoting a positive work environment while achieving operational goals.
Overview
2
2
years of professional experience
Work History
Crew Member
Hardees Resturant
Spring Hill, FL
05.2024 - Current
- Provided exceptional customer service, ensuring satisfaction during every interaction.
- Operated kitchen equipment safely and efficiently to prepare menu items.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted team members during peak hours to enhance service speed and quality.
- Handled cash transactions accurately at the point of sale system.
- Followed safety protocols to minimize hazards in fast-paced environment.
- Collaborated with team to uphold operational efficiency during busy shifts.
- Resolved customer complaints promptly, contributing to positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Central High School
14075 Ken Austin PkwySkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Interactive communication skills
- Self-discipline
- Flexible schedule
- Safe food handling
- Safety awareness
- Leadership qualities
- Heavy lifting
- Store opening and closing
- Inventory restocking
- Order management
Timeline
Crew Member
Hardees Resturant
05.2024 - Current
High School Diploma -
Central High School