Hamza Abukari
Lorton,VA
Summary
Positive, adaptable, and reliable with a strong commitment to teamwork and customer service. Understands the importance of maintaining a clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to a positive team atmosphere and ensure customer satisfaction.
Offering a friendly and cooperative attitude, with the willingness to learn and grow in a dynamic environment. Bring an understanding of the importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in the Animal field.
Overview
1
1
year of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
11.2022 - 05.2023
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Assisted in inventory management by monitoring stock levels and notifying the supervisor when supplies needed replenishment
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Demonstrated strong communication skills by effectively conveying information about menu items to customers
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of the dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Worked front counter, kitchen, and other areas.
- Took orders, prepared meals, and collected payments for about 50-100 orders an hour during rush.
Server/Waiter
Greensprings Assisted Living
11.2021 - 06.2022
- Maintained cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing 5 tables of 4 and 6 simultaneously without compromising service quality.
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
- Maintained accurate record-keeping for guest reservations ensuring smooth operations during busy periods
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Managed inventory levels of supplies such as napkins, utensils, condiments, etc
- Ensuring availability during peak hours
Education
No Degree - Biology
Northern Virginia Community College
Sterling, VA05-2028
High School Diploma -
South County High School
Lorton, VA05.2024
No Degree -
Acellus Academy
Homeschool05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Cleaning and sanitizing
Languages
English
Arabic
Timeline
Crew Member
Tropical Smoothie Cafe
11.2022 - 05.2023
Server/Waiter
Greensprings Assisted Living
11.2021 - 06.2022
No Degree - Biology
Northern Virginia Community College
High School Diploma -
South County High School
No Degree -
Acellus Academy
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