Summary
Work History
Education
Skills
Timeline
Generic

Hanna Nguyen

Rockford,IL

Summary

Customer-oriented Server skilled in project management and team collaboration. Enhances dining experiences through effective communication and timely order delivery. Focuses on positive guest interactions and accurate order management to drive customer satisfaction.

Work History

Server

Restaurant
Rockford, IL
03.2022 - 06.2022
  • Greeted and seated guests promptly to create welcoming atmosphere.
  • Took customer orders accurately to ensure smooth service.
  • Took orders from customers accurately and in a timely manner.
  • Served food and beverages efficiently, contributing to positive dining experience.
  • Provided excellent customer service to ensure satisfaction.
  • Handled customer inquiries and resolved concerns effectively.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Assisted in maintaining cleanliness of dining area and tables.
  • Assisted in menu knowledge to recommend food and beverage options.
  • Supported onboarding of new staff through training on procedures.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Bachelor of Arts - Marketing

Northern Illinois University
Dekalb, IL
12-2028

Associate of Arts - Marketing

Rock Valley College
Rockford, IL
12-2025

Skills

  • Order management
  • Menu recommendations
  • Customer service
  • Positive guest interactions
  • Team collaboration
  • Team member support
  • Social media management
  • Menu memorization
  • Positive and professional

Timeline

Server

Restaurant
03.2022 - 06.2022

Bachelor of Arts - Marketing

Northern Illinois University

Associate of Arts - Marketing

Rock Valley College
Hanna Nguyen