Hannah Bromfield
Evergreen Park,IL
Summary
Sales Associate with 10+ years of experience, skilled in delivering high-quality customer service and enhancing guest satisfaction in both hospitality and retail settings. Proficient in managing customer inquiries and special requests, ensuring a memorable shopping experience with extensive product knowledge and effective communication skills. Demonstrates a detail-oriented approach to maintaining inventory and fulfilling customer needs promptly and efficiently.
Overview
12
12
years of professional experience
Work History
Sales Specialist
Duty Free Americas Inc.
2014.06 - Current
- Eagerly engaged with diverse clientele, enhancing shopping experience and fostering loyalty.
- Boosted customer retention by providing top-notch service and product knowledge.
- Passionately delivered exceptional service, ensuring a memorable shopping experience.
- Maintained detailed awareness of inventory, aiding in efficient customer service.
Event Hostess
JMR Events
2021.06 - Current
- Efficiently hosted multiple events, enhancing guest satisfaction and engagement.
- Managed event setups, ensuring attention to detail and seamless execution.
- Meticulously managed event setups, ensuring all details aligned with client specifications.
- Enhanced guest satisfaction by streamlining event flow and coordination.
Clubhouse Hospitality Specialist
Ridge Country Club
2012.02 - 2018.08
- Welcomed patrons warmly, answered inquiries, and fulfilled special requests, enhancing guest satisfaction.
- Facilitated smooth operations by addressing patron needs promptly, contributing to positive experiences.
- Collaborated with team to ensure high-quality service, improving overall guest satisfaction.
- Handled special requests efficiently, demonstrating strong problem-solving skills and adaptability.
Education
No Degree - Web Development
Moraine Valley Community College
Palos Hills, IL12.2025
High School Diploma -
Evergreen Park Community High School
Evergreen Park, IL05.2015
Skills
- Customer Service
- Guest Satisfaction
- Communication Skills
- Product Knowledge
Additional Information
Philip Pollack
(773) 882-8788
Timeline
Event Hostess
JMR Events
2021.06 - Current
Sales Specialist
Duty Free Americas Inc.
2014.06 - Current
Clubhouse Hospitality Specialist
Ridge Country Club
2012.02 - 2018.08
No Degree - Web Development
Moraine Valley Community College
High School Diploma -
Evergreen Park Community High School
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