Hannah DeLand
Bloomington,IL
Overview
11
11
years of professional experience
Work History
Assistant Store Director
Jewel Osco
Bloomington, IL
11.2013 - Current
- Maintained accurate records of inventory levels, shipments, and deliveries.
- Analyzed financial and sales data to identify trends and areas of improvement for the business.
- Performed monthly and bi-annually audits of stockroom inventory.
- Researched competitive pricing strategies from other businesses in order to remain competitive in the market.
- Worked closely with vendors to plan out merchandising ideas.
- Assisted in the recruitment, interviewing, and development of new staff members.
- Provided guidance, support and training to staff members, setting priorities and goals.
- Ensured compliance with safety regulations and company policies.
- Established performance standards for each department and monitored progress towards achieving them.
- Performed annual reviews for employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer complaints in a professional manner.
- Worked daily in Microsoft Office.
- Managed scheduling for multiple departments to ensure proper workflow.
- Managed payroll processing for the business.
- Assisted in budgeting processes for each quarter by forecasting sales growth based on store trends.
Education
Bachelor of Science - Risk Management And Insurance
Illinois State University
Normal, IL12.2019
Associate of Arts -
Heartland Community College
Normal, IL05.2017
Skills
- Customer Service
- Problem-Solving
- Self Motivation
- Multitasking and Organization
- Adaptability and Flexibility
- Recruiting, Hiring, and Training
- Budget Planning
- Microsoft Office use
Timeline
Assistant Store Director
Jewel Osco
11.2013 - Current
Bachelor of Science - Risk Management And Insurance
Illinois State University
Associate of Arts -
Heartland Community College