Hannah Hufham
Newport,NH
Summary
Dynamic and dedicated professional with extensive experience in customer service at Raising Cane's Restaurants. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and inventory management, consistently maintaining a clean and organized environment while collaborating with team members to achieve operational excellence.
Overview
8
8
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
01.2026 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Managed cash register transactions accurately, handling cash and electronic payments responsibly.
- Supported inventory management by restocking supplies based on demand and menu requirements.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Shift Lead
Saffire Vapor
10.2024 - 07.2025
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Managed inventory levels, coordinating restocking efforts to meet customer demand.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Barista
Dunkin
04.2024 - 10.2024
- Prepared and served high-quality beverages according to established recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and other coffee equipment efficiently.
- Provided excellent customer service by taking orders and addressing inquiries promptly.
- Assisted in inventory management, including restocking supplies as needed.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Trained new staff on coffee preparation techniques and customer service standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Server
Demos
08.2023 - 04.2024
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new team members on menu offerings and service protocols.
- Managed multiple tables efficiently while maintaining high-quality service standards.
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Kroger
08.2022 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to manage inventory levels and stock shelves.
- Handled cash management, ensuring accurate till balance at shift end.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Buffalo Wild Wings
Hendersonville TN
04.2021 - 07.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Communicated effectively with kitchen and serving staff to streamline service flow.
- Provided accurate menu information and answered guest inquiries with confidence.
- Maintained cleanliness and organization of entrance area to enhance guest experience.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Sales Associate
Cracker Barrel
White House TN
07.2018 - 04.2021
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Collaborated with team members to meet daily sales goals efficiently.
- Maintained cleanliness and organization of merchandise displays to attract customers.
- Processed transactions accurately using point-of-sale systems to ensure smooth checkout experiences.
- Participated in inventory management by restocking shelves and conducting stock counts regularly.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Robertson County Schools
White House, TN01.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
- Integrity and honesty
- Verbal and written communication
Affiliations
Emma Kirkpatrick - (901) 692-4322 dunkin
Mayla Archibeque -629-307-3546 raising canes
Cody Thompson - (615) 500-9996 saffire vapor
Timeline
Crew Member
Raising Cane's Restaurants
01.2026 - Current
Shift Lead
Saffire Vapor
10.2024 - 07.2025
Barista
Dunkin
04.2024 - 10.2024
Server
Demos
08.2023 - 04.2024
Cashier
Kroger
08.2022 - 08.2023
Hostess
Buffalo Wild Wings
04.2021 - 07.2022
Sales Associate
Cracker Barrel
07.2018 - 04.2021
High School Diploma -
Robertson County Schools