Hannah Lee
Frisco
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable interaction experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista
Mochinut
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Periodically let kitchen staff know if boba/drinks were not up to quality.
Server
Kauboi BBQ
07.2025 - 09.2025
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cooked KBBQ for customers if work pace allowed for it.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Chipotle
01.2023 - 07.2024
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted food line, served food, and occasionally also assisted food prep.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Education
Associate of Science - Nursing
Texas State University
San Marcos, TX05-2028
High School Diploma -
Centennial High School
Frisco, TX05-2024
Skills
- Conflict mediation
- Friendly and outgoing
- Conversant in Korean
- Time management
- Positive and professional
- Team collaboration
- Clear communication
- Attention to detail
- Speedy and efficient
- Professional demeanor
- FLUENT IN Korean
- Exceptional customer service
Accomplishments
- Promoted to service leader after 4 months.
- While working as Korean language assistant instructor, helped many young Korean children become much more proficient in their mother tongue.
- Memorized constantly changing menus and ingredients.
- Resolved product issue through consumer testing.
- Became Microsoft Word and Excel expert certified within 2 months of a high school course.
Certification
- Certified Microsoft Word and Excel Expert
- Food Handler's License
- TKBA Certification
Languages
Korean
Native or Bilingual
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Historical Exploration
- Crafting and DIY Projects
- Fashion and Style
- Music
Timeline
Server
Kauboi BBQ
07.2025 - 09.2025
Cashier
Chipotle
01.2023 - 07.2024
Barista
Mochinut
Associate of Science - Nursing
Texas State University
High School Diploma -
Centennial High School