Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Miller

Bonners Ferry,ID

Summary

. Committed and hardworking manager with 5+ years of experience directing hospitality food service. Well-rounded leader with talent for supervising employees and day to day operations. Swift problem solver with quick and effective solutions to wide array of issues.

Overview

7
7
years of professional experience

Work History

Deli Manager

Kootenai River Inn Casino & Spa
03.2018 - Current
  • Scheduled and rotated a team of 10 employees for adequate coverage and fair distribution of workload
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Inventory food products and associated materials on monthly basis.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Helper Clerk

Safeway
06.2017 - 03.2018
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Education

Paralegal Certificate - Law

CLS By BARBRI
Online
07.2024

Skills

  • Customer Inquiries
  • Supply Ordering and Management
  • Calendar and Scheduling Software
  • Waste Minimization
  • Staff Training
  • Employee Supervision
  • POS Terminal Operation
  • Staff Scheduling
  • Catering Support
  • Cost Controls

Timeline

Deli Manager

Kootenai River Inn Casino & Spa
03.2018 - Current

Helper Clerk

Safeway
06.2017 - 03.2018

Paralegal Certificate - Law

CLS By BARBRI

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Hannah Miller