Hannah Nelson
Wood River,IL
Summary
Detail-oriented professional with a background in medical scheduling, sales, hospitality, and administrative support. Strengths include customer service, multitasking, and maintaining accurate records. Ready to support efficient operations and a positive client experience.
Overview
3
3
years of professional experience
Work History
Scheduler
Mercy Hospital St. Louis
Creve Coeur, Missouri
05.2026 - Current
- Coordinated physician calendars with nursing teams and department leaders.
- Processed cancellations, reschedules, and urgent add-on appointments quickly.
- Communicated appointment changes to patients, providers, and front desk staff.
- Updated patient records in scheduling and electronic health systems.
Sales Associate
Bath and Body Work
Cape Girardeau, Missouri
08.2023 - 05.2026
- Helped customers find specific products, answered questions, and offered product advice.
- Managed returns, exchanges, and gift card purchases to ensure customer satisfaction.
- Processed sales transactions efficiently using a register and point-of-sale system.
- Collaborated with sales team to meet and exceed group sales targets.
Waitress
3rd Chute Bar and Grill
Grafton, Illinois
05.2023 - 05.2026
- Presented daily specials, menu details, and ingredient information to guests.
- Coordinated with kitchen and bar staff on order timing and changes.
- Developed positive relationships with regular customers through friendly conversation.
- Processed checks, cash payments, and card transactions with care.
Administrative Assistant Intern
Community Counselling Center
Cape Girardeau, Missouri
08.2025 - 11.2025
- Processed intake forms and updated confidential client records.
- Prepared meeting rooms and organized therapy session materials.
- Supported billing paperwork and insurance document processing.
- Maintained filing systems for administrative and counseling documents.
Education
Bachelor of Science - Healthcare Management
Southeast Missouri State University
Cape Girardeau, MO05-2026
Skills
- Medical scheduling
- Appointment scheduling
- Calendar management
- Office coordination
- Customer service
- Client engagement
- Attention to detail
- Teamwork and collaboration
Timeline
Scheduler
Mercy Hospital St. Louis
05.2026 - Current
Administrative Assistant Intern
Community Counselling Center
08.2025 - 11.2025
Sales Associate
Bath and Body Work
08.2023 - 05.2026
Waitress
3rd Chute Bar and Grill
05.2023 - 05.2026
Bachelor of Science - Healthcare Management
Southeast Missouri State University