Hannah Overstreet
Kennesaw,GA
Summary
Welcoming Treatment Coordinator with over 13 years of experience working for various dentists. Expertise in treatment plans and dental procedures. Excellent recordkeeping, interpersonal and organizational skills. Leveraged dental assistant knowledge to enhance patient education and treatment outcomes. Demonstrated leadership in managing dental teams and significantly contributing to practice efficiency and patient satisfaction.
Overview
12
12
years of professional experience
Work History
Treatment Coordinator
Collier Hills Dental
06.2018 - 03.2024
- Scheduled appointments in a timely manner to maintain a full treatment schedule to meet production goals.
- Explained benefit coverage and conducted financial consultations for setting up payment plans.
- Utilized my dental assistant knowledge to educate the importance and the health risks of not receiving proper treatment.
- Managed bookkeeping, posting insurance payments, and understanding the difference of a PPO write off verses patient responsibility.
- Collaborated with providers and insurance companies to obtain proper documentation needed for claim submission.
- Handled billing issues, posting insurance payments, and understanding the difference of a PPO write off verses patient responsibility.
- Worked aging report on unpaid claims.
Lead Dental Assistant
Denny Family Dentistry
07.2014 - 04.2018
- Managed other dental assistants, sharing valuable knowledge to strengthen the overall quality of the team's performance.
- Maintained dental supply inventory by checking stock, placing and expediting orders.
- Conducted routine maintenance on dental equipment.
- Obtained treatment plan acceptance and signed written financial arrangements from the patient prior to the start of any significant treatment.
- Served as a liaison between patients and providers to coordinate appointments, handle questions and complaints.
Dental Assistant
Choice One Dental Care
10.2011 - 07.2014
- Provided chairside assistance by performing four-handed dentistry and other chairside duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Received training in Cerec crown staining and glazing.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Associate of Science - Dental Assisting
Fortis College
Marietta, GA2011
High School Diploma -
Mceachern High School
Powder Springs, GA2009
Skills
- HIPAA Compliance
- OSHA Compliance
- Certified in CPR/AED
- Patient Care Coordination
- Proficient in DENTRIX, DEXIS, EAGLESOFT
- Knowledge of dental insurance
- Organizational Skills
- Problem Identification
Timeline
Treatment Coordinator
Collier Hills Dental
06.2018 - 03.2024
Lead Dental Assistant
Denny Family Dentistry
07.2014 - 04.2018
Dental Assistant
Choice One Dental Care
10.2011 - 07.2014
Associate of Science - Dental Assisting
Fortis College
High School Diploma -
Mceachern High School
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