Hannah Samples
Salem,OR
Summary
Seeking a job position that will utilize my skills within a company to achieve the company’s goals with the potential for upward mobility
Overview
7
7
years of professional experience
Work History
Client Service Representative
VCA Keizer Veterinary Hospital
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Bartender
Cinebarre Movieland 7
04.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Box Office Attendant
Cinebarre Movieland 7
10.2017 - 04.2018
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
Food Runner
Cinebarre Movieland 7
05.2017 - 04.2018
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Restocked food supplies in kitchen and organized storage areas.
- Assisted with bussing tables and cleaning up spills.
Personal Shopper
Instacart
07.2019 - 04.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders at customer's homes or locations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Home Health Aide
New Horizons In-Home Care
11.2018 - 02.2020
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Trained new staff members on best practices for home health care.
- Performed delegated nursing tasks under supervision of a registered nurse
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with end-of-life care.
Home Health Aide
Northwest Senior And Disability Services
07.2018 - 05.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Administered medications in accordance with doctor's instructions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
Some College (No Degree) -
Linn-Benton Community College
Albany, ORSome College (No Degree) -
Chemeketa Community College
Salem, ORHigh School Diploma -
Mcnary High School
Keizer, OR06.2015
Skills
- Clerical Support
- HIPAA Compliance
- Data Entry
- Scheduling
- Account Management
- Problem Solving
- Time Management
- Interpersonal Skills
- Attention to Detail
- Adaptability
Timeline
Client Service Representative
VCA Keizer Veterinary Hospital
09.2022 - Current
Bartender
Cinebarre Movieland 7
04.2022 - 09.2022
Personal Shopper
Instacart
07.2019 - 04.2022
Home Health Aide
New Horizons In-Home Care
11.2018 - 02.2020
Home Health Aide
Northwest Senior And Disability Services
07.2018 - 05.2019
Box Office Attendant
Cinebarre Movieland 7
10.2017 - 04.2018
Food Runner
Cinebarre Movieland 7
05.2017 - 04.2018
Some College (No Degree) -
Linn-Benton Community College
Some College (No Degree) -
Chemeketa Community College
High School Diploma -
Mcnary High School
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