Hannah wilkinson
Breckenridge,Texas
Summary
Proactive Cashier Team Lead with extensive experience in store operations, customer service, and team communication. Skilled in handling cash, processing transactions, and resolving customer complaints to maintain a positive brand image. Strong knowledge of POS systems, merchandise restocking, and training staff to ensure efficient service.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Allsups Convience Store
03.2022 - 03.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
Cook Manager
Buckaroo Burgers
11.2018 - 03.2022
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
Education
GED -
Homeschooling
Breckenridge, TX05-2018
Skills
- Cash handling expertise
- Cashier training
- Product restocking
- Opening and closing procedures
- Fraud prevention
- Safety rules
- Merchandise zoning
- Merchandising guidelines
- POS systems use
- Financial records oversight
- Time management abilities
Timeline
Cashier Team Lead
Allsups Convience Store
03.2022 - 03.2023
Cook Manager
Buckaroo Burgers
11.2018 - 03.2022
GED -
Homeschooling
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