Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hannya Rosas

Las Vegas

Summary

Dynamic team player with a proven track record at Baskin Robins, excelling in customer service and multitasking. Demonstrated exceptional ability to enhance customer satisfaction and loyalty, while efficiently managing tasks and collaborating with teams. Recognized for outstanding problem-solving skills and maintaining high sanitation standards, contributing to a positive customer experience.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

Work History

Crew Member

Baskin Robins
10.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.

Education

High School Diploma -

Equipo Academy
Las Vegas, NV
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Crew Member

Baskin Robins
10.2024 - Current

High School Diploma -

Equipo Academy
Hannya Rosas