Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Harlee MacDonald

Huntersville,NC

Summary

Enthusiastic and reliable professional seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Server/Bartender

Brewers Of Yancey 4001
02.2023 - Current
  • Anticipating customers' needs and provide pleasant atmosphere in fast-paced environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing 5 to 8 tables simultaneously without compromising service quality.

Head Lead Bartender/Assistant Manager

Recon Brewing
02.2021 - 01.2023
  • Generated business by building strong customer relationship
  • Demonstrated leadership by coordinating staff members to positively impact guest satisfaction as well as maintaining quality brand image.
  • Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
  • Recruited and trained new bartenders and servers to help maintain talented team.

Server/Trainer/Shift Manager

Texas Roadhouse
07.2012 - 12.2020
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Material Analyst

NT Concepts
02.2018 - 08.2019
    • Reviewed sensitive case materials for government employees, recording and entering data with meticulous attention to detail to ensure accuracy.
    • Paid attention to detail while completing assignments.
    • Gained extensive knowledge in data entry, analysis and reporting.

Education

Associate of Science - Business Management

Pennsylvania Highlands Community College
Johnstown, PA
05.2024

Skills

  • Microsoft Office
  • Workflow delegations
  • Scheduling management
  • Communication (oral and written)
  • Process improvement
  • Inventory Management
  • Team Player
  • Suggestive Selling
  • Customer Service
  • Relationship Building
  • Adaptable and Flexible
  • Active Listening

Timeline

Server/Bartender

Brewers Of Yancey 4001
02.2023 - Current

Head Lead Bartender/Assistant Manager

Recon Brewing
02.2021 - 01.2023

Material Analyst

NT Concepts
02.2018 - 08.2019

Server/Trainer/Shift Manager

Texas Roadhouse
07.2012 - 12.2020

Associate of Science - Business Management

Pennsylvania Highlands Community College

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Harlee MacDonald