Harmony Sharpe
Columbus
Summary
Dynamic and dedicated professional with experience at Whits Frozen Custard, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high standards of cleanliness and safety. Recognized for enhancing customer satisfaction through friendly interactions and efficient order handling, contributing to a positive dining experience.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in hired role.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
2
2
years of professional experience
Work History
Crew Member
Whits Frozen Custard
10.2022 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree - Speech-Language Pathology
Ohio University
Athens, OH05-2028
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH05-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Drive-thru operations
- Food preparation
- Store opening and closing
- Crew leadership
- Safety
- Valid Driver's license
- Menu memorization
- Positive company representation
- Health code compliance
Languages
English
Native or Bilingual
ASL
Limited Working
Interests
- Avid Reader
- Enjoy participating in Soccer for overall physical and mental well-being
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Supporting STEM education initiatives and mentorship programs
- I enjoy helping others and giving back to the community
- Community Cleanup
- Hiking
- Music
- Youth Development Programs
- Volunteering
- Watching Movies and TV Shows
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Yoga
- Advocacy Campaigns
Extracurricular activities
Soccer, A capella choir, chorale, theater performances (Musicals), book clubs, amnesty international, march for our lives
Timeline
Crew Member
Whits Frozen Custard
10.2022 - 05.2024
No Degree - Speech-Language Pathology
Ohio University
High School Diploma -
Gahanna Lincoln High School
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