Hassan Al-Salman
Coon Rapids,Minnesota
Summary
Hardworking professional enthusiastic about learning the finance and sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Self-Driven and ambitious attitude towards personal growth and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Specialist
T-Mobile
Blaine, MN
11.2022 - 11.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided S-Tier service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Interacted with approximately 40 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Trained new team members and monitored performance.
- Stayed up to date on company products and services to support sales objectives.
Cashier
Walmart
Blaine, MN
03.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Finance
Metropolitan State University
Saint Paul, MN12.2024
General Studies - General Studies
Anoka Ramsey Community College
Coon Rapids, MN12.2024
High School Diploma -
Blaine High School
Blaine, MN06.2020
Skills
- Inquiry Handling
- Relationship Selling
- Needs Assessment
- Client Relations
- Prospecting Skills
- Account Management
- 4 years Customer Service and Care
- 2 years phone Etiquette
- Relationship selling
- Complaint resolution
- Deal structuring
- Sales Presentations
- Prospecting skills
- Tech Savvy (CRM's, Microsoft Office)
- Superior Communications Skills and Teamwork
Accomplishments
- Averaged top 10% sales specialists at T-Mobile month to month.
- Sales excellence awards and performance acknowledgment.
- Fluently Bilingual (Arabic)
- Averaged 3.8+ GPA
- Sportsman Attitude
Certification
Retail Certifications
Timeline
Sales Specialist
T-Mobile
11.2022 - 11.2023
Cashier
Walmart
03.2019 - 03.2021
Bachelor of Science - Finance
Metropolitan State University
General Studies - General Studies
Anoka Ramsey Community College
High School Diploma -
Blaine High School
Retail Certifications
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