Hassane Jebbari
Sarasota,FL
Summary
Dedicated Server with extensive experience in diverse dining environments. Strong customer relationship management skills and in-depth food and wine knowledge enhance guest experiences. Recognized for interpersonal skills and reliability, contributing to high guest satisfaction and repeat business. Proven ability to adapt and solve problems effectively.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Server
The Resort@Longboat Key Club
Longboat Key, Florida
06.2020 - 03.2026
- Provided excellent customer service in a high-end resort environment.
- Assisted guests with menu selections and dietary preferences.
- Delivered food and beverages promptly to tables in dining areas.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Trained new staff on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Lead Server
Sarasota Yacht Club
Sarasota, Florida
10.2012 - 04.2020
- Supervised dining room staff, ensuring efficient service and a positive dining experience.
- Provided personalized service to VIPs.
- Trained new staff on service expectations and safety procedures, improving compliance with protocols.
- Managed opening and closing duties to facilitate restaurant operations.
- Developed expertise in wine selection and pairing.
- Worked with management to coordinate special functions and events.
- Resolved member inquiries and concerns promptly, enhancing overall satisfaction.
Education
Bachelor of Arts - English Language And Literature
Western Carolina University
Cullowhee, NC08-1998
Associate of Arts - English Language And Literature
Cadi Ayyad University
Marrakesh, Morocco06-1994
Skills
- Hospitality service expertise
- Food safety understanding
- In depth food and wine knowledge
- Menu memorization
- POS terminal operation
- Service optimization
- Customer relationship management
- Staff training
- Attention to detail
- Highly responsible and reliable
- Multilingual communication
- Exceptional interpersonal skills
Languages
English
Professional
French
Professional
Arabic
Professional
Spanish
Elementary
Certification
ServSafe certification
Accomplishments
Employee of the quarter 2015
Timeline
Server
The Resort@Longboat Key Club
06.2020 - 03.2026
Lead Server
Sarasota Yacht Club
10.2012 - 04.2020
Bachelor of Arts - English Language And Literature
Western Carolina University
Associate of Arts - English Language And Literature
Cadi Ayyad University