Hattie Mckelvey
Campbellsville
Summary
Dynamic and dedicated professional with experience at Zaxbys, excelling in customer service and team collaboration. Proven ability to enhance service efficiency during peak hours while ensuring food safety compliance. Skilled in cash handling and problem resolution, consistently maintaining high standards of cleanliness and organization.
Overview
1
1
year of professional experience
Work History
Crew Member
Zaxbys
Crossville, TN
10.2024 - 12.2025
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Operated kitchen equipment safely while preparing food items according to company standards.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Managed inventory levels by restocking supplies and minimizing waste during shifts.
- Maintained accurate cash handling processes during transactions at the register.
- Ensured compliance with health and safety regulations throughout food preparation and service areas.
- Adapted quickly to changing customer demands, enhancing overall service efficiency during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Homeschooling
Skills
Customer service
Team collaboration
Food safety compliance
Cash handling
Cleanliness maintenance
Peak hour adaptability
Communication skills
Problem resolution
Time management
Cleaning
Learning agility
Timeline
Crew Member
Zaxbys
10.2024 - 12.2025
High School Diploma -
Homeschooling