HAYDEN REEDY
FIRST SECURITY BANK
Belgrade,MT
3
years of professional experience
Detail-oriented Customer Service Professional with a versatile background in team collaboration and organizational management. Contributed to operational efficiency and customer satisfaction through a commitment to safety, quality, and maintaining an organized environment. Focused on fostering a positive team atmosphere and delivering exceptional customer experiences.
Work History
Crew Member
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Prepared and assembled subs according to company recipes and standards.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
Account Specialist
9 Months- Managed account documentation to ensure compliance with banking regulations.
- Assisted clients with account inquiries and transaction processing.
- Provided support in resolving customer issues, enhancing satisfaction levels.
- Collaborated with team members to streamline account opening processes.
Crew Shift Leader
3 Months- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new crew members in food preparation and customer service protocols.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented health and safety standards to maintain a clean work environment.
To-Go Server
4 Months- Delivered exceptional customer service by accurately processing to-go orders and ensuring timely pickups.
- Coordinated with kitchen staff to guarantee order accuracy and quality for to-go customers.
- Managed multiple orders simultaneously during peak hours, demonstrating strong multitasking abilities.
- Maintained cleanliness and organization of the to-go area, contributing to a positive dining experience.
- Assisted in training new team members on order protocols and customer interaction best practices.
- Utilized point-of-sale systems efficiently to process transactions and manage payment methods.
TELLER
4 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in balancing cash drawers at the end of each shift, maintaining compliance with bank policies.
- Promoted bank products and services to enhance customer satisfaction and drive sales initiatives.
INTERACTIVE TELLER
1 Year- Processed customer transactions accurately and efficiently, ensuring smooth financial operations.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Collaborated with team members to streamline operational workflows and improve service delivery.
LIFEGUARD/SWIMMING/ CLIMING INSTRUCTOR
1 Year 3 Months- Responded efficiently to emergencies, administering first aid and CPR as needed.
- Supervised aquatic activities, ensuring safety protocols were followed at all times.
- Responded efficiently to emergencies, administering first aid and CPR.
- Conducted regular inspections of pool facilities and equipment to maintain safety standards.
- Trained and mentored junior lifeguards on rescue techniques and emergency response procedures.
- Collaborated with camp staff to coordinate schedules and ensure seamless program execution.
- Evaluated aquatic activities for effectiveness, recommending improvements based on participant feedback.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma
Skills
Customer service
Cash handling
Multitasking and organization
Time management
Teamwork and collaboration
Food safety compliance
Crew leadership
Cleaning
Physical stamina
Leadership qualities
Self-discipline
Learning agility
Interests
Knitting and Crocheting
Rock Climbing
Baking!
Outdoor Recreation
Blogging/Vlogging
Gym Workouts
Music
Doing Nails
Timeline
Crew Member
Jersey Mike's Subs
08.2026 - CurrentRead More
Crew Shift Leader
PITA PIT
05.2026 - 08.2026Read More
To-Go Server
APPLEBEES
12.2025 - 04.2026Read More
Account Specialist
FIRST SECURITY BANK
11.2025 - CurrentRead More
TELLER
FIRST SECURITY BANK
07.2025 - 11.2025Read More
INTERACTIVE TELLER
UNITED BANK
07.2024 - 07.2025Read More
LIFEGUARD/SWIMMING/ CLIMING INSTRUCTOR
Boy Scouts of America
03.2023 - 06.2024Read More
UPSON-LEE HIGHSCHOOL
High School Diploma
Read More