Hayden Thill
Temecula,CA
Summary
Sales professional with a proven track record, excelling in customer relationship management and time management. Leveraged strong communication skills to enhance client satisfaction and utilized expert product knowledge to drive sales, consistently exceeding quotas. Skilled in creating engaging customer experiences and fostering long-term relationships.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Current Home
02.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Served customers with knowledgeable, friendly support at every stage of the consultation.
Sales Representative
Republic National Distributing Company
05.2022 - 01.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Wine Educator
Avensole Winery
01.2020 - 03.2022
- Streamlined communication between winery teams, fostering a collaborative environment for developing new educational initiatives.
- Contributed to company growth by identifying opportunities for expanding the range of offered services and products.
- Designed visually appealing promotional materials for wine education events, capturing the attention of potential attendees.
- Provided ongoing support to clients as their personal wine consultant, nurturing long-term relationships.
- Organized exclusive vineyard tours for premium customers, providing an immersive experience into the world of winemaking.
Skills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
- Strong communication and interpersonal skills
- Certified Sommelier
Timeline
Sales Consultant
Current Home
02.2024 - Current
Sales Representative
Republic National Distributing Company
05.2022 - 01.2024
Wine Educator
Avensole Winery
01.2020 - 03.2022
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