Haylee Dangerfield
Customer Service
Canton,TX
Summary
Committed and hardworking Customer Service Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
Brookshires Grocery Company
Canton, TX
06.2021 - 04.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
Education
Diploma -
Van High School
Van, TX 08.2017 - 05.2021
Associate Of Arts And Sciences - English
Tyler Junior College
Tyler, TX 08.2021 - 05.2023
Skills
Customer assistance
Order taking
Point-of-sale system operation
Purchase assistance
Stocking and replenishing
Written and verbal communication
Basic math skills
Product restocking
Product knowledge
Staff Training
Additional Information
- Accepted into online learning program at Texas Tech University
- Awarded a Presidential Transfer Scholarship
Timeline
Associate Of Arts And Sciences - English
Tyler Junior College
08.2021 - 05.2023
Cashier
Brookshires Grocery Company
06.2021 - 04.2023
Diploma -
Van High School
08.2017 - 05.2021