Hayley Lieberum
Spring Grove,Illinois
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I am dependable and flexible. I work will under pressure and I am a great coworker.
Overview
2
2
years of professional experience
Work History
Server
D.C Cobb's
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Teacher's Assistant
Creative Kids Learning Academy
11.2022 - 05.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Arrived at assigned areas on time, prepared, and ready to work.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Supervised free play and other activities to keep children safe.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Engaged with children individually to encourage physical activity and academic curiosity.
Teacher's Assistant
Launch Enrichment
11.2021 - 08.2022
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Supervised free play and other activities to keep children safe.
- Encouraged child involvement in classroom experiences and group interaction.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Planned and guided age-appropriate tasks like reading, crafts and sensory.
Education
Currently Enrolled - Psychology
UW-Oshkosh
Oshkosh, WI05.2025
Skills
- Specials Promotion
- Guest Satisfaction
- Age Verification
- Menu Presentation
- Table Setting Arrangements
- Ordering Procedures
- Cool Under Pressure
- Transactions and Cash Handling
Timeline
Server
D.C Cobb's
05.2023 - Current
Teacher's Assistant
Creative Kids Learning Academy
11.2022 - 05.2023
Teacher's Assistant
Launch Enrichment
11.2021 - 08.2022
Currently Enrolled - Psychology
UW-Oshkosh
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