Hayley Miesse
Gainesville,NY
Summary
Organized and efficient Front Office Coordinator with a strong background in healthcare administration. Recognized for attention to detail and ability to manage multiple tasks effectively, ensuring seamless operations and compliance with healthcare regulations.
Overview
7
7
years of professional experience
Work History
Front Office Coordinator
Fidelity Power Systems
Richmond, VA
03.2025 - 05.2026
- Coordinated office operations to enhance efficiency and maintain workflow consistency.
- Managed scheduling and appointment logistics for executives and team members effectively.
- Facilitated communication between departments to streamline information sharing and task delegation.
- Organized and maintained electronic filing systems for improved document retrieval and accuracy.
Medical Office Assistant
Sentara Pediatric Clinic
Norfolk, VA
10.2021 - 03.2025
- Assisted with electronic medical record management, ensuring accurate and confidential patient information.
- Coordinated patient scheduling to optimize clinic workflow and enhance appointment availability.
- Supported billing and insurance verification processes, enhancing revenue cycle accuracy for the clinic.
- Facilitated communication between healthcare providers, patients, and families to ensure seamless care delivery.
Medical Receptionist
Sentara Virginia Beach General Hospital
Virginia Beach, VA
03.2019 - 08.2021
- Managed patient check-in and check-out processes to streamline clinic operations.
- Coordinated scheduling for multiple departments, optimizing appointment availability for patients.
- Processed insurance verifications and pre-authorizations to ensure compliance with healthcare regulations.
- Maintained electronic health records, ensuring accuracy and confidentiality in patient information management.
Education
Associate of Science - Health Administration
Santa Fe College
Gainesville, FL12-2018
Bachelor of Science - Health Care Administration
Santa Fe College
Gainesville, FL12-2027
Skills
- Customer service expertise
- Multitasking and organization
- HIPAA regulations
- Attention to detail
- Medical reception
- Insurance verification
Timeline
Front Office Coordinator
Fidelity Power Systems
03.2025 - 05.2026
Medical Office Assistant
Sentara Pediatric Clinic
10.2021 - 03.2025
Medical Receptionist
Sentara Virginia Beach General Hospital
03.2019 - 08.2021
Bachelor of Science - Health Care Administration
Santa Fe College
Associate of Science - Health Administration
Santa Fe College