Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Haylie Hernandez

Midland,TX

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Orangetheory Fitness
Midland , TX
07.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Built relationships with customers to encourage repeat business.

Lo.St. Books

Clear Springs Restaurant
Midland, TX
05.2021 - 04.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Server

Clear Springs Restaurant
Midland, TX
12.2019 - 05.2021
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

High School Diploma -

Legacy Senior High School
3500 Neely, Ave, Midland, Texas 79707
05-2021

Skills

  • Call Routing
  • Office Administration
  • File Management
  • Project Management
  • Guest Relations
  • Supply Management

Affiliations

  • Mom to a two year old toddler girl.
  • Member at Renew Life Church since 2017
  • Volunteer in the youth/childcare department at Renew Life Church on sundays and for events thrown during the week.
  • Passionate about emotional, mental, and physical health.

References

  • Hannah Streun: Owner of Rorschach Coffee Shop and Micro Market Midland. Gillihannah@gmail.com
  • Logan Beggs: Childrens Youth and Associate Pastor. Logan@renewlifechurch.com

Timeline

Front Desk Receptionist

Orangetheory Fitness
07.2024 - Current

Lo.St. Books

Clear Springs Restaurant
05.2021 - 04.2022

Server

Clear Springs Restaurant
12.2019 - 05.2021

High School Diploma -

Legacy Senior High School
Haylie Hernandez