Heather Leann Brown
Viper
Summary
Offers excellent patient relations abilities and care planning skills. On time ready to work, willing to learn new things to become better at my job!
Flexible hard worker ready to learn and contribute to team success.
Overview
14
14
years of professional experience
Work History
Patient Access Coordinator
Hazard ARH
Hazard
11.2025 - Current
- Managed patient registration and appointment scheduling efficiently.
- Verified insurance eligibility and collected necessary documentation.
- Pre-authorizedinsurance for radiology exams
Patient Advocate
Hazard ARH Breast Center
Hazard
04.2023 - 03.2024
- Assisted patients in navigating healthcare resources and services.
- Educated patients on treatment options and care plans.
- Coordinated communication between patients and medical staff.
- Managed appointment scheduling for optimal patient flow.
- Assisted with the completion of insurance paperwork for patient coverage.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
CRNA
Hazard Health & Rehab
Hazard
04.2013 - 10.2015
- Provided daily care to residents helping with their daily needs.
- Bathing
- Feeding
- Changing linens
- Vitals. Blood pressure, weight, heart rate.
- Stocked rooms with adult diapers, extra linens.
Dietary Aide
Hazard Health & Rehab
Hazard
10.2012 - 04.2013
- Assisted with serving or delivering meals.
- Prepared food according to dietary guidelines, noting food sensitivities and allergens.
- Prepared trays or snacks for group events.
- Washed and sanitized dished, flatware, and glasses.
Education
High School Diploma -
Knott County Central
Skills
- Multitasking
- Social perceptiveness
- Planning
- Time management
- Patient advocacy
- Patient communication
- Friendly and outgoing
Timeline
Patient Access Coordinator
Hazard ARH
11.2025 - Current
Patient Advocate
Hazard ARH Breast Center
04.2023 - 03.2024
CRNA
Hazard Health & Rehab
04.2013 - 10.2015
Dietary Aide
Hazard Health & Rehab
10.2012 - 04.2013
High School Diploma -
Knott County Central