Heather Politte

• Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.

• Built strong relationships with industry professionals and influencers.
• Developed comprehensive marketing plans in alignment with overall business goals and objectives.
• Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.

.

• Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Served as a liaison between prospective residents, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.

• Updated reports, managed accounts, and generated reports for company database.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Ensured compliance with company policies and industry regulations through regular audits and process updates.
• Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.