Heather Sharpton
Fairbanks,Alaska
Summary
Dynamic Bar Manager/Administrative Professional proficient at dealing with all kinds of people, personalities, and situations, money handling, AP/AR, ordering and budgeting for the business, marketing, maximizing the efficiency of staff and vendors, making sure that all customers and employees are conducting themselves in a safe manner and that all safety regulations are being complied with. I believe that professionalism is key in the work environment and strive to not only lead by example but to instill that in others. Secondary skills include knowledge of Buildium and Appfolio accounting systems, home building, scientific testing/monitoring, first aid, and CPR.
Overview
30
30
years of professional experience
Work History
Bar Manager
The Cabin
02.2022 - 01.2024
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Bartender
Mecca
07.2020 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bar Manager
Turtle Club
02.2008 - 12.2019
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Office Manager/Owner
Sharpton Real Estate
04.2012 - 04.2019
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Bar Manager
Red Fox
03.1994 - 09.2013
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Education
Biological Sciences/Psychology
University of Alaska
Skills
- Team Leadership
- Health and safety
- Training and mentoring
- Inventory Management
- Staff Scheduling
- Customer Relationship Building
- Mixology expertise
- Wine and liquor knowledge
- Event Coordination
- Equipment Maintenance
- Marketing Plan Development
- Money Handling
- Collaboration and Teamwork
Personal Information
Hobbies: I enjoy driving, hiking, camping, boating-my family has a house at Birch Lake, snow-machining, coin collecting and singing.
References
- Kristine Lamper, Personal, Fort Knox, (907) 687-0926
- Chuck Otmanowski, Personal, Fort Knox, (907) 590-7668
- Taylor Wanamaker, Personal, Fort Knox, (907) 888-8011
- Anthony Merrill, Personal, Fort Knox, (907) 978-8072
Timeline
Bar Manager
The Cabin
02.2022 - 01.2024
Bartender
Mecca
07.2020 - 08.2022
Office Manager/Owner
Sharpton Real Estate
04.2012 - 04.2019
Bar Manager
Turtle Club
02.2008 - 12.2019
Bar Manager
Red Fox
03.1994 - 09.2013
Biological Sciences/Psychology
University of Alaska
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