Heather Sweebe
Midland,MI
Summary
Detail-oriented professional with many years of varied business and technical experience. Flexible, dependable, and looking for new opportunities in the second half of my career.
Overview
24
24
years of professional experience
Work History
Account Manager
Mitsubishi Chemical America
Commerce, MI
08.2023 - 05.2025
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Listened to customer needs to identify and recommend best products and services.
Lab Technician
Wacker Chemical
Ann Arbor, MI
08.2019 - 07.2023
- Maintained and calibrated laboratory equipment, including spectrophotometers, centrifuges, and pH meters to ensure accurate results.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
Laboratory Technician
Dow Corning
Auburn, MI
01.2001 - 07.2019
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
Education
Bachelor of Arts - General Studies
Saginaw Valley State University
Bay City, MI12-2021
Skills
- Time management
- Team collaboration
- Customer service
- Problem solving
- Technical documentation
- Laboratory safety
Timeline
Account Manager
Mitsubishi Chemical America
08.2023 - 05.2025
Lab Technician
Wacker Chemical
08.2019 - 07.2023
Laboratory Technician
Dow Corning
01.2001 - 07.2019
Bachelor of Arts - General Studies
Saginaw Valley State University
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