Heather Wentz
Crewe,VA
Summary
Dedicated professional with proven expertise in office administration and a track record of enhancing operational efficiency at Faith Lutheran Church. Excelled in administrative support, demonstrating exceptional problem-solving and customer service skills. Maintained a high level of confidentiality, contributing to a positive and secure work environment.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant
Faith Lutheran Church
Kinston, NC
08.2005 - 12.2024
- Answered multi-line phone system, delivering messages to staff, and responded to e-mails.
- Managed office supplies and inventory.
- Coordinated appointments, maintenance and repairs as necessary.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Promoted a positive work environment through effective communication skills.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary.
Childcare Worker
St. Mary's Episcopal Church
Kinston, North Carolina
01.2002 - 10.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Coordinated with other staff members to plan and execute special events.
- Developed age-appropriate activities and crafts to engage children.
Education
Bachelor of Arts - Education
University of Mount Olive
Mount Olive, NC 01.2020 - 12.2025
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Problem-solving
Customer service
Computer proficiency
Time management
Documentation and recordkeeping
Timeline
Bachelor of Arts - Education
University of Mount Olive
01.2020 - 12.2025
Administrative Assistant
Faith Lutheran Church
08.2005 - 12.2024
Childcare Worker
St. Mary's Episcopal Church
01.2002 - 10.2023
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