Years of professional experience
Heavyn Rhoades
Jacksonville,North Carolina
Summary
I am a very skilled worker who tends to master new tasks quickly. I enjoy taking on new job tasks and staying busy throughout the workday. I consider myself a motivated and compassionate employee with developed time management skills, the ability to work with and lead a team, and advanced customer service skills. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
Work History
Car Salesman
Don Williamson Nissan
Jacksonville, NC
07.2022 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Prepared purchased vehicles and completed final delivery checks.
Business Owner
Heavyn Sent Pet Services, LLC
Jacsonville, NC
07.2022 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong clientele from social media and word of mouth.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Manage over 150 clients.
Nanny/Babysitter
Private Residence
All, Over
01.2010 - Current
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Led indoor and outdoor activities to entertain and occupy children.
- Helped children learn how to complete small chores appropriate for age level.
Maid
Merry Maids
Jacksonville, NC
01.2020 - 07.2020
- Created welcoming approach for homeowners for long lasting relationship
- Clean homes to high standard.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Managed multiple homes during business hours through the week.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
Sales Associate
American Weather Techs
Columbus, OH
04.2019 - 01.2020
- Create welcoming environment while approaching homeowners so nothing felt forced.
- Hit goal weekly to have appointments set with homeowners.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Used scripts or persuasive sales techniques to convince clients in purchasing windows, siding and roofing.
Sales Associate
Best Buy
Columbus, OH
01.2018 - 01.2020
- Learned skills in order to sell product to customers.
- Provided positive first impressions to welcome existing, new and potential customers.
- Complete credit card applications or financial assistance for customer.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate Team Leader
Staples
Columbus, OH
01.2016 - 01.2019
- Learned skills in order to sell product to customers.
- Created welcoming environment for guests and approachable persona for myself.
- Make sure every customer has either found what they were looking for or orders it online.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Teller
KeyBank
Powell, OH
01.2018 - 01.2019
- About 25 hours/week
- Analyze client accounts and offer ways to maximize savings by upgrading accounts.
- Created welcoming environment for guests.
- Performed other clerical duties including maintaining organized space and tracking guest accounts.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Journey Leader
Noodles and Company
Powell, OH
01.2016 - 01.2018
- Achieved Journey Leader by learning every position in industry, including register, cook, and manager.
- Led training for every new employee in order to give them necessary skills to perform well.
- Gained necessary skills to create best guest experience by making guests feel welcomed and valued upon arrival.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Associate of Arts -
Columbus State Community College
Columbus, OH01.2024
High School Diploma -
Worthington Kilbourne High School
Worthington, OH11.2016
Skills
- Persuasive Communication Style
- Team Collaboration
- Loyalty Programs
- Appointment Scheduling
- Leasing Options
- Excellent People Skills
- Money Transfer Systems
- Verbal Communication
- Information Updates
- Customer Loyalty
- Cleaning and Organization
- Outdoor Activities
- Closing Sales
- Customer Service
- Price Negotiation
Timeline
Car Salesman
Don Williamson Nissan
07.2022 - Current
Business Owner
Heavyn Sent Pet Services, LLC
07.2022 - Current
Maid
Merry Maids
01.2020 - 07.2020
Sales Associate
American Weather Techs
04.2019 - 01.2020
Sales Associate
Best Buy
01.2018 - 01.2020
Teller
KeyBank
01.2018 - 01.2019
Sales Associate Team Leader
Staples
01.2016 - 01.2019
Journey Leader
Noodles and Company
01.2016 - 01.2018
Nanny/Babysitter
Private Residence
01.2010 - Current
Associate of Arts -
Columbus State Community College
High School Diploma -
Worthington Kilbourne High School
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