Hector De Santiago
Bakersfield,CA
Summary
Dynamic General Manager with a proven track record at BJ's Restaurant and Brewhouse, excelling in budget management and employee training. Spearheaded innovative sales strategies that boosted profitability and enhanced client relations, while fostering a culture of development and coaching among staff. Streamlined operations to significantly improve overall efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
BJ's Restaurant and Brewhouse
Fresno
01.2013 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Efficiently forecasted and tracked progress to align with organizational objectives.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Skills
- Budget management
- Employee training
- Sales strategy
- Client relations
- Training and coaching
- Training and development
Certification
Food safety manager certification
Responsible alcohol service certification
Timeline
General Manager
BJ's Restaurant and Brewhouse
01.2013 - Current
Food safety manager certification
Responsible alcohol service certification