Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hector Martinez

Pomona,California

Summary

Dynamic and results-oriented professional with a proven track record at Boba Tea Zone, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and collaborate effectively with peers, showcasing exceptional problem-solving and order management skills. Achieved significant improvements in service efficiency and team cohesion, leveraging strong multitasking abilities and a commitment to excellence.

Work History

Crew Member

Boba Tea Zone
06.2024 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

RCS
05.2024 - 05.2024
  • Worked well with teammates and accepted coaching from management team.
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.

Education

Bachelor of Science - Computer Science

California State University, Fullerton
Fullerton, CA
05.2028

High School Diploma -

Diamond Ranch High School
100 Diamond Ranch Rd
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Drive-Thru Operations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working

Timeline

Crew Member

Boba Tea Zone
06.2024 - 08.2024

Crew Member

RCS
05.2024 - 05.2024

Bachelor of Science - Computer Science

California State University, Fullerton

High School Diploma -

Diamond Ranch High School
Hector Martinez